Our customers mean everything to us. We're happy that we mean something to them too.

Hi Teresa,

My coffee machine arrived safely today. It is working fine and making very good coffee!

Thanks for your help, everyone at Coffee Italia.

Peter Cogswell

Peter Cogswell email:peter.cogswell@tiscali.co.uk England

Dear Marco,

I have just received my La Pavoni JDN Grinder. Many thanks for the advice and great service. Looking forward to the coffee!

Mick Molloy

Mick Molloy email:mickmolloy.ennis@eircom.net England

Dear Teresa,

Thank you so much to you and your team for all your efforts which enabled the ice cream maker to arrive by Wednesday last week. I was able to fulfil my order for Friday and my clients were most happy.

Many thanks once again. I will highly recommend you to any of my clients.

Happy Christmas and a lovely New Year!

Kind regards,

Simon Gibson
Director/Head Chef

Simon Gibson email:info@bonvivantltd.co.uk England

I have just received the parcel. Thank you!

Karakai Gábor email:karakai.gabor@t-online.hu Hungary

Dear Marco,

You will pleased to know that it arrived this morning (I have not got round to setting it up yet!).

Thank you for your excellent service.

Regards

Simon Terry

Simon Terry email:jet.terry@virgin.net England

thank you,

order received and working well!

Best regards,

Andy

Andy McNair email:andrew.mcnair@covellmatthews.co.uk England

Marco

Just a quick note to say thank you for my La Pavoni Stradivari. I'm enjoying excellent cofee!

Regards

Mike Shimwell

Mike Shimwell email:mike.shimwell@dsl.pipex.com England

Dear dear Marco, My lovely Gaggia has finally arrived.
Thank you so very much. If I could send you an ice-cream I would.
Many thanks
Regards Elizabeth

Elizabeth Day email:colure@btinternet.com England

Hi Marco,

Many thanks..the grinder arrived yesterday. I would like to thank you very much for the service you have given me. You were wonderful to deal with and I will hope to do business with your company again and all because of how helpful you were.

Please tell your boss I said thanks.

Best Regards,

Michael.

Michael email:loughnanem@eircom.net England

Dear Marco,

I am getting good at making the coffee now!

It is absolutely fantastic and the coffee samples you sent are superb.

A very happy Christmas to you.

Thank you once again!

Best wishes

Simon

Simon Terry email:jet.terry@virgin.net England

Hello Teresa,

The parcel containing the Gaggia Espresso Color arrived this morning (Saturday Dec 22nd).

I would like to thank you and your colleague, at Coffee Italia, who I spoke to on Thursday night when ordering the machine, for your most prompt and efficient attention in getting this parcel to us in time for Christmas. It was specially requested and I had almost given up hope that I would find one in time. So thank you very much for making our Christmas so enjoyable.

I hope that you and your colleagues have a good Christmas.

Regards

Bob Evans

Bob Evans email:evanswarrenfarm@hotmail.com England

Teresa,
I am happy to tell you that the item arrived on the 31st December.
I spent many hours trying to telephone DHL, when I eventually got through to them they advised me on the delivery. I made them phone me when they were within 1Km of my house, they did this and the item was delivered. You had addressed the parcel correctly, they had added a completely new and totally wrong address which was the whole problem.
Thank you for your efforts in getting the item to me.

David R. Merrett

David R. Merrett email:dmerrett@strode-college.ac.uk England

Hello
I received the Elektra machine in good condition.
Thank you for the package for coffee.
It remains me to test it.
The delivery was a little long but I am satisfied all the same by the machine, and your delivery.
that was worth the sorrow to wait
thank you for your serious
Mme janson

SANDRINE JANSON email:janson.cendrine@orange.fr France

Hi Marco,

The Gaggia Swing Up arrived on Thursday last week in perfect condition and is working fine, the cup and saucer set looks lovely.

Thank you for all your help, excellent service, competitive pricing and the fast delivery.

Merry Christmas and happy New Year.

Huw.

Huw Glyne-Thomas email:huw@glyne-thomas.co.uk England

Dear Marco,

I am getting good at making the coffee now!

It is absolutely fantastic and the coffee samples you sent are superb.

A very happy Christmas to you.

Thank you once again!

Best wishes

Simon

Simon Terry email: jet.terry@virgin.net England

Dear Marco,

Machine arrived on friday - in good condition.

It is now in use, and makes excellent coffee!

Many thanks for your prompt service - and also thanks for the 500g of coffee.

Buona feste!

Tony

Tony Ashe email:tony.ashe@btinternet.com England

Hi Teresa Great timing received Gaggia today 24/12/2007. Perfect timing for Christmas. Have a great Christmas
Thanking You

Jim Kennedy

Jim Kennedy email:jimkin111@eircom.net England

Hello

Thanks for sending the parcel so quick. I must say I am very happy with my GAGGIA machine :)

I was just wondering when I will get my free coffee beans? ....see below
(SPECIAL CHRISTMAS OFFER: FREE 500 gr. OF ITALIAN WOOD ROASTED COFFEE IN EVERY COFFEE MACHINES AND GRINDERS )

I was looking forward to trying a new coffee bean..

Anyway once again thank you for you quick service

Happy New Year

Giulio

Giulio Manganoni email:Giuliog@btinternet.com England

Hello Marco,

I have taken my mixer from custom before two hours.
Everything is corect.
Thank you for all.
Best regards.
Nik

Nik email:niksukl@yahoo.com Serbia

Dear Marco,

Many thanks for the email. I receved the order just before I went away for Christmas and have thoroughly enjoyed fresh coffee every day.

Many thanks,

Kerry

Kerry Tomaszewski email: TOMASZK@wyeth.com England

The new ice cream maker arrived last week and is working perfectly. I would like to thank you and Caffè Italia for the excellent service and the manor in which you dealt with the problem. I would have no hesitation in recommending you to others and hope to deal with you in the future.

Many thanks

Chris Mason

Chris Mason email:chris@ymason.plus.com England

Hi l sent a mail yesterday enquiring about my gaggia platinum swing which l had not received, l received it today many thanks l am delighted.
Sincerely Marjorie

marjorie dunne email:margedunne@yahoo.co.uk England

Teresa,

Thank You! I look forward to shopping with you again as well as recommending your shop to my friends and colleagues.

Regards,
Ed

Edward Graham email:ev@evgraham.com England

Just a short note to say thank-you for the speedy delivery of our Baby Gaggia - it is so good to have decent coffee again.  Sperb service - thanks

Gilbert Long
France

Gilbert Long email:groggblossom1@tiscali.fr England

DEAR MARCO

I RECEIVED MACHINE ON WEDNESDAY.THANK YOU SO MUCH FOR YOUR HELP.YOU WERE MOST PROFESSIONAL.THANKS ALSO FOR THE COFEE. I AM REALLY ENJOYING THE COFFEE.

THANKS  ONCE AGAIN
USHA

Usha email:behari@ntlworld.com England

Dear Marco,

The new slicing machine arrived today and I wish to thank you and your company for the excellent service they provide. I wish more companies were like Italian Kitchen Aids and hope to be in touch again to buy a coffee machine.

Very best regards
Kevin from England

Kevin Carney email: kcarney@btconnect.com England

Hi Marco

I received the new Gaggia machine yesterday. It looks great and works.
Thanks
Rene

R. Cotting England

Dear Marco

Machine arrived Wednesday-super coffee!! Do you have stockists in UK for the Caffe Italia cofee beans ?
Mille Grazie. 

Eric Marshall email: eric_marshall@btinternet.com England

The parcel arrived today, excellent service, thanks.

Regards

Jon

Jon Skelton jon591@gmail.com England

Following my earlier email - just to let you know that the parcel arrived safely just after I pressed the 'send' button.

Thankyou!!

Kate Pullen katepullen@gmail.com England

Dear Coffeeitalia!

Today my order (Gaggia Baby Twin, MDF grinder, and base) has arrived. I’d like to say thank you, your kindness, and the quick, perfect shipping, and buisness.

Yours sincerely,
Gergely Farkas Hungary - Kőröshegy

Hallo,Mr.Marco!I got the machine and with that I'm happy.You did a good job...Would You,please like to have a bottle of good French wine or something... If Yes give me,please,the way to express my good wiches to You and to your Company! Thanks

Moro,
Thanks for all your help.

florian.krushovski@laposte.net France

Thank you very much for getting back to me Marco – I really appreciate your kind help and support.

I’m really enjoying the Baby twin.

Thanks again and best wishes,
Ian

Ian Law mail: ilaw76@gmail.com England

The coffee and pasta machines arrived today, and I've had my first cup of real coffee at home.
The Gaggia machine looks great.

Regards
Vincent - England

Ηι Marco,
I received today 13-9-2007 the coffee machine from the Ups local representative. They had received your message. Everything is OK and the machine operates properly. Thank you very much about your collaboration.
Best regards
Yiannis Meramveliotakis Γιάννης Μεραμβελιωτάκης gmeramvel@yahoo.gr Greece

Dear Marco

I have received the coffee and plug, for which many thanks.  I am very pleased with the coffee maker.

Many thanks for all your efforts.  I shall try to visit next time I am in Italy.

Best wishes

Robert

Robert BroomField mail:Robert.Broomfield@ashurst.com England

Man that was fast. Never got the UPS info mail. But the machine was here in three days. Beauty. Have to get it hooked.

Looking forward to it. Thanx for your support so far!

Regards
kick 'n' rush
kris karathomas
Autor and Journalist

 k.karathomas@stylerz.tv Hamburg - Germany

Ciao Marco,
Oggi ho ricevuto la macchina. Anche questa e veramente bella. Ho provato tirare la mia prima tazza, e funziona bene. Grazie!

Caro saluto,
Jörgen

Jörgen Nordin mail: jorgen.nordin@se.transport.bombardier.com Swiden

Good morning Mr Marco,

Just to confirm reception of our coffee machine a moment ago.

Thank you for your follow-up.
- Miriam Rabinovitch & Serge Hascoet France

I'm happy to announce, that the coffeemaschine have arrived and I'm happy to use it :-)

Kåre Regnarsson kaar@pbs.dk Denmark

Thank you for your prompt response and the phone call.
Many thanks to you and your staff for your professionalism and friendly Manner, I wish you all a very merry Christmas and a happy and prosperous New year David Pp Bob Hale

bob hale bobhale@wwmail.co.uk Bristol - Great Britain

I received the coffee maker yesterday, the coffee is just so good.
Thanks a lot Marco.

delda2000@free.fr France

The machine arrived today in perfect condition.  Very fast delivery!

Many Thanks

Nick
Nick Huckle nick.huckle@btinternet.com England

TI AMO!  Multo Grazie!!!!!!!!!!!!
The knob is lightning and the mashine is making noises now. We are so much looking forward to the first cup of espresso from this artpiece of a coffeemaker. We will drink your toast!

warmest regards
Annette, Chantelle, Charmaine & Kirsten

kontakt@hagemanns.dk HAGEMANNS - Copenhagen

Bon giorno Marco

The espresso machine is working super! Thank you very much for the quick delivery and the service you offered.

Greetings Gerard Noordermeer Gerard.noordermeer@de-dis.nl Netherland

I would like to express great satisfaction with the previous delivery from You, and my family is very satisfied with the Gaggia coffee maker now installed in our kitchen.

Best regards;
Viggo D. Olsen vidol@statoil.com Stavanger - Norway

Buongiorno Marco,

Success! Thank you very much for helping us to get our ice cream production underway this summer. The repaired machine arrived, rested and now is producing delicious ice cream. Today the flavor is green tea ice cream with lemon zest and fresh nutmeg, come taste for yourself one day.

With gratitude for your good service,
Susan & Hermann Jenny
Les Tuillières

Susan & Hermann Jenny lestuillieres@wanadoo.fr Pont de Barret - France

H i Teresa
We are happy to have received the icecream machine the other day, thank you for the good service.
Best regards

Kirsten and Peter Kjaersgaard, Roskilde - Denmark

Thank you. That worked.
I had toasted some coffee myself and had not removed all the dust.
Followed the steps and got it back on track.
Will send you some words on your service.
Good, fast and reliable service. You keep what you promise. I am very satisfied. Thank you.

Anders larsen andersbaardlarsen@hotmail.com Denmark

Dear Marco,

Just want to thank you and inform you that Milki Cappuccino Maker
I ordered arrived safely last Monday. Unfortunately I was not in town
to thank you immediately

Sincerely
Raoul Fuchs
Zagreb
Croatia

Raoul Fuchs raoul.fuchs@zg.htnet.hr Zagreb - Croatia

Hello Marco!

I've received both machines now and they're working wonderfully!

Max Langer max.langer@gmail.com England

Hi Marco,

I’d just like to say thank you again for all your help with this, the machine arrived this morning (at the perfect moment) just in time for the person’s birthday J

I have been very impressed with both your service and prices, I won’t hesitate to recommend you to anyone I speak to or to order from you again.

Kind Regards,

Ben Parkes Ben.Parkes@PhaseForward.com

Dear Marco,
I just wanted to thank you for sending me the coffeemachine. I'm very pleased.
Best regards,
Monique Bindels France

Thank you. I look forward to fare un bel cafe nella macchina nuova.

Daniel Greenfield greenfield_daniel@hotmail.com Santa Barbara - USA

Good afternoon,

Just to say ice cream maker has arrrived , and am now going out to buy fruit, raspberries, strawberries, etc, and already have it in the freezer so can make icecream later.
Thanks everso..
Lynn lynnd2@tiscali.co.uk England

Hi Marco
thanks again for your trouble over the coffee machine, its excellent!
Great service.

thanks again

rolfe heffey rmheffey@googlemail.com hastings, sussex - Great Britain

Hello Marco,
Thank you for your quick answer.
Regards,
Francys

frany74@hotmail.com Stockholm - Sweden

Juha Hemminki recommends this site

Heti kun meilla on tarpeeksi iso keittio, minne istuttaa se. Nykyisessa ei enaa oikein tyoskentelytilaa.

Tosin ollaan juotu viime aikoina enempi teeta:) Ei niin, etteiko mulle hyva cappuccino maistuisi. Mutta parhaalta se maistuu hyvan illallisen paatteeksi komean tarjoilijan tuomana ja konjakin kera.

Tiipi
Your friend Juha Hemminki (juha.hemminki@iki.fi) has recommended this site
to you, and sends you the following message:
Tässä olisi hiano kaffinkeitin! Ostetaan heti!

Marco,

Thanks, really looking forward to receiving it!!

Jeremy

Jeremy Goddard jeremy.goddard@mac.com Houston - USA

No problem, thank you for your swift reply and I look forward to receiving the coffee marker.

Thanks again,

Tom
Jo and Tom Day joandtom@day1991.fslife.co.uk Wootton - Great Britain

Hello Marco!

The coffe machine now works. I would like to thank you for all help!

Everything from purchase to customer service has been handled in an excellent way by you and the company you represent.

Merry Christmas and a happy new year!

Best regards Kristian Ridefelt kristian.ridefelt@gmail.com Uppsala - Sweden

OK!

I'm going to meet my coffee friends in the weekend and I will give then a good cup of espresso (if I get the machine tomorrow).
I contact you early next week.

I will also send you the custom invoice for Norwegian tax/VAT when I have it.

Have a nice and dry weekend in Italy! I understand there is very "high water" in Venezia... here its snowing.

Ciao, Lars Gunnar lgheitmann@gmail.com Grimstad - Norway

Hello!
The coffee machine is now in Norway and on its way to me :-)
I have 2 friends who also want to order. I recommended you... and you will at least have 2 new customers form Norway in the near future!
Best regards, Lars Gunnar lgheitmann@gmail.com Grimstad - Norway

Dear Marco,
I just wanted to thank you for sending me the coffeemachine. I'm very pleased.
Best regards,

Monique Bindels moniquecoenjaerts@hotmail.com Paradera - Aruba

Hi Marco

Just dropping you a line to confirm I have received the grinder and cups.  Many thanks again for your excellent service.  Wishing you a very happy Christmas.

Regards

Mark Payne mail@markpayne.co.uk Great Britain

Hi Marco

I just thought I’d let you know the Miniverticale has arrived.  It looks amazing!!  I haven’t made an espresso yet…  I hope the money from Paypal is going through.  Your service really is quite amazing.  With service like that, everyone should but from you.

Could you please let me know whether you are able to get hold of:

Macap MC4 Dosserless grinder
Macap Handle Dynamometric Tamper
Electra espresso coffee cups and saucers

Many thanks

Mark Payne mail@markpayne.co.uk Great Britain

Hello Marco!

The coffe machine now works. I would like to thank you for all help!

Everything from purchase to customer service has been handeld in an excellent way by you and the company you represent.

Merry christmas and a happy new year!

Best regards Kristian Ridefelt kristian.ridefelt@gmail.com Uppsala - Sweden

Dear Marco:

I picked up the Gaggia Titanium from UPS yesterday.  Thank you very much

Thomas J. Mangogna tjmangogna@sprynet.com USA

Marco,

I have now received my coffee machine, Thank you. 

Regards,

Melissa Pragnell

melissa melissa.pragnell@dsl.pipex.com Dartford - Great Britain

HI Marco,

Don't worry, I haven't been around due to work commitments since Monday but I phoned UPS to tell them to deliver tomorrow as I will be at home. 

Many thanks for your great customer service and concerns

Best regards,
Michael   

Michael & Amanda Scott mm.scott@zen.co.uk London - Great Britain

Thanks very much - the cups were very nice.

John nadine john nadinejohn@ntlworld.com Brighton - Great Britain