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Caffè italia

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I would like to share with you a few letters and emails from some of our satisfied customers. These are all 100% real and auditable testimonials. Our mission at Caffè Italiais to provide a truly pleasant experience and to bring you a quality product and service you will enjoy for many years to come. We quite simply want to make a difference. Sure... we have the lowest prices out there... but quite honestly anyone can provide that. What sets us apart is that we are here for you before, during and after the sale.With that in mind, I hope you give us the opportunity to earn your trust and make a difference.

Regards,

Stefano Rigoli

 

Our customers mean everything to us. We're happy that we mean something to them too.

Hello!

I received my Gaggia Gelatiera yesterday and it’s working flawlessly, I am already up to my third batch of ice cream today. 

Thank you for excellent service and fast shipment, I won’t hesitate to buy from you again and will recommend you to my friends!

Best Regards,
Andreas Sundgren

Andreas Sundgrenr email: andreas@sundgren.st Sweden


 

Hi again!

Hope you had a nice weekend. I got safe back to norway this morning. It's a very nice mashine!

josef kleven email: josef.kleven@gmail.com Norway


 

HI,

I'm glad to have recieved the Fiorenzato 2 hours ago,
 Thank you very much for your service , I'm very satisfied and will recommand you.
Best regards
Jürgen lingl-Rebetez

Jürgen Lingl email: jurgen.lingl@wanadoo.fr France


 

thank you

your customer satisfaction is 100%

martin

Martin Rickard rickardm@eircom.net Ireland


 

Dear Marino

THANK YOU for our Gaggia Gelateria - it is WONDERFUL!
Here is a cassata I made for friends just after Christmas, with pistacchio and raspberry icecream, and tutti frutti and cream in the middle. It was delicious.

All best wishes for a successful 2009

Jenny

Jeanne Roberts musicset@btinternet.com United Kingdom


 

Ciao Marino --

We love our Pavoni Professional!!! A photo is attached. The machine sits in the Piccolo Piazza Italiano at our bar. I have 2 questions: 1) Is it possible to buy 2 clips for the gancio pressino attached to the grinder ? I broke the clip yesterday! 2) Is it possible to buy a tappo caldaia for the Pavoni Professional? I think it will break in the future.

Cheers --

All the best.

 

Jim Anderson email: info@theanderson.co.uk United Kingdom


 

Hi,

I just want to confirm that I have received my coffee machine and I am delighted with it. The attention to detail with the packing was superb and the machine arrived in perfect condition. I just wanted to thank caffe italia for the excellent service and for delivering this incredible machine to my home.

I have already enjoyed several espressos and the machine makes exceptional coffee.

Keep up the good work and thank you for all of your assistance in helping me purchase my espresso machine.

Best wishes,

Dan Stackhouse

Dan Stackhouse danstackhouse@hotmail.com United Kingdom


 

Hi Marino,

We want to thank you for the quick delivery of our espressomachine. Last weekend we have had a few great espresso’s!

I will surely recommend your website to my friends!

Kind regards,

Corné Verbunt

 

Corné Verbunt correl@home.nl Holland




We recieved coffe machine.Me and my wife prepared coffe from this machine and we are satisfied.
Thank you.

Martin Mikuláš m.mikulas6@gmail.com Slovak Republik


 

Dear Marino,

just to say that the Red Coffee machine arrived safely and was greatly appreciated. Many thanks for your perseverance,

regards,

Keith (a confirmed tea-drinker!)

Keith Kendall kkendall@tiscali.co.uk United Kingdom


 

Dear Marino,

Just to let you know that the packets of Café Italia coffee beans arrived safely with many thanks. I look forward very much to enjoying them with my Gaggia Platinum Vision! A taste of my much loved Italy!

Kind regards,

Bill Long bong@hilbill.wanadoo.co.uk United Kingdom


 

Hi there

I just wanted to say that the La Pavoni espresso machine arrived in perfect order the day before Christmas. Great service!

I am recommending your company to my friends.

Happy New Year.

Regards

Rob

Rob Knobben email: rob.knobben@gmail.com United Kingdom


 

Marino - just to let you know the Jura Ena5 arrived safely yesterday and we are delighted with it - it makes lovely coffee. We're also delighted with the price and are happy for you to publish this in your customer comments if you wish
Kind regards
Joyce est

Joyce West email: aapa@gmx.com United Kingdom


 

Hi Marino

Just received the parcel 30 minuets after I sent my mail.

Så very nice - and thanks anyway.

Brgds / Frank

Frank Hoj email: frank.hoj@tnt.dk Denmark


 

Ciao Marino,

I have received in good condition Talea touch the coffee beans and the 6 !! Saeco cups.
Thank you for your excellent service.
This  mail is a positive feedback for your company.

K Sekouris email: laidauma@otenet.gr Crete


 

Hi Marino,

The machine arrived today—thank you very much!

David Dapper

David Dapper email: dpdapper@earthlink.net United Kingdom


 

I received the espresso machine today it makes nice espressos and cappuchinos.

If You like you  may publish my customer satisfaction on Your website:

------------------
I'm very pleased with my brand new La Pavoni Buondi; The customer service gave friendly personal contact and responded quickly to my questions.
Jag är mycket nöjd med min splitternya La Pavoni Buondi; Kundtjänsten gav personlig, vänlig kontakt och snabba svar på mina frågor.
Olen erittäin tyytyväinen tuliterään La Pavoni Buondiin; Asiakaspalvelu oli ystävällinen, henkilökohtainen ja antoi nopeasti vastauksia kysymyksiin.

/ Joakim S, Finland

Joakim Sandström email:fredrik.joakim.sandstrom@gmail.com Finland


 

Hello, just to let you know that the ice cream maker has arrived, the box was undamaged and I shall be trying out my new "toy" at the weekend, I am very excited and thank you for the prompt service.
Kind regards, Nichola Bamford

Nicky Bamford email: relax@ridgehallcottages.co.uk United Kingdom


 

Hi Marino,

thank you for the info; the machine has already been delivered this morning.

Many thanks for your prompt service.

Heinz Toller

Heinz Toller email: htoller@gmail.com United Kingdom


 

Hi Marino

Just to let you know that I received the Gaggia machine already this afternoon!
Very quick, thank you.

I understand that I will have to wait until tomorrow (12 hours) before trying out the machine.
I have high expectations!

Kind regards,
Mogens

Mogens Laursen fam.laursen@telia.com Sweden


 

Hi Marino,
Just to let you know, Savinelli DDR3 arrived this morning, works & grinds very fine. Thank you,
Best wishes,
Justin

Justin Avery email: justinavery@blueyonder.co.uk United Kingdom


 

Absolutely fantastic, lovely little machine, which gives a smashing taste & crema.

Did not enjoy your classic pod though Sorry.
guess we all have different tastes.

Thankyou again for your kind co-operation Marco.

Have a lovely day, can you send me some of your sunshine please, we have none today. Only cloud.

Best Regards
Diana Rush

Diana Rush email: Diana.Rush@euroclad.co.uk Ireland


 

Hi Marino
Coffee machine arrived this morning excellent machine many thanks for your prompt service.
Regards
Mick Watson

michael watson gud.12@ntlworld.com United Kingdom


 

Hello!

I have received the items, thank you.
I'm extremely satisfied with the coffee I get out of that machine already!

Bjarte

Bjarte Bø email: bjartebo@yahoo.no Norway


 

Hello Marino,

We received the ice cream maker yesterday. Everything was fine, the packaging was excellent and the delivery was in time.

Thank you very much,

Angelos Tzelepis

Angelos Tzelepis email: adt27@hol.gr Greece


 

 

Hi Teresa,

My coffee machine arrived safely today. It is working fine and making very good coffee!

Thanks for your help, everyone at Coffee Italia.

Peter Cogswell

Peter Cogswell email:peter.cogswell@tiscali.co.uk England


 

Marino,

Just a quick message to say thanks for the espresso machine, cups & coffee, which arrived last Friday. I will have no hesitation in returning to you for future purchases.

Thanks,

Lee Jones email: welshronaldo@googlemail.com Bristol, UK


 

Thank you I got the machine and works just fine
regards
Michel

M Rabet A. Michel michel.mmr@gmail.com France


 

Hola, buenos días.
Soy Maria José de la empresa Zebra Textil, S.L.(Ontinyent - Valencia - España). La semana pasada nos llegó la cafetera que te pedimos ( "Aeco Primera Touch Plus). Darte las gracias, por vuestro servicio tan rápido.
Muchas gracias. Un saludo.

MARIA JOSE
Gerente


MARIA JOSE email: mariajose@zebratextil.es Valencia Spain


 

Hi Teresa,
The coffe machine arrived today, and it's working great. Thank you very much for everything.

Kind regards,
Raquel Servent

Raquel Servent email: fabioraque@gmail.com United Kingdom


 

Thank you Marino for your reply, i recieved the Gaggia on Friday afternoon, unfortunately one of the cup handles had been broken in transport, but i suppose that's life. The Gaggia is up and running and i'm enjoying my espresso's.

Grazie

G Cipriano email: Sep.Cipriano@imgworld.com United Kingdom


 

Marco,

Just to let you know - all was organized ok - got the coffee machine in France - have not seen it yet but the person who recieved it said it was all there.

Thanks again,
James

James Chopty email: jchopty@yahoo.com France


 


Hi Marino,
Just to let you know that my machine seems to be working ok. Thank you.

We like the coffee you sent to us. In the future we would like to try some different flavored beans - we don't like it too bitter. Can you suggest any others?

I have been looking to buy two Latte Coffee Mugs (The glass see-through ones) but haven't been able to fine any shops that sell them. Can you help with this.

Best regards

Sandra J Swift email: sandra.swift1@btinternet.com United Kingdom


 

Hi there

I recently had some 'Caffe Italia' from you (supplied with a machine) which is absolutely gorgeous.
I would like to order some more, but notice that you only supply 5 x 500g bags - do you supply in any smaller quantities ?

Regards
Tracey

Tracey Blanchard email: tblanchard@worcestershire.gov.uk England


 

Hi Marco,

Just to inform you.
The NEW Rancilio Rocky Doserless Coffee Grinder 2009 Ed . is resieved.
Thank you for cooperation.

All the best.

Karina email: larissa_fin@hotmail.com Finland


 

Hi Marco

Arrived this afternoon.

Very many thanks

Barry Munton

Barry Munton email: barry@munton.eu France


 

Thank you for your email. I am reassured about Gaggia. I have now received my parcel and am very pleased.

regards,

Deborah

Deborah Porter debbiekporter@blueyonder.co.uk United Kingdom


 

Dear Marino,

Just to let you know that I have just received the Gaggia coffee machine and everything seems to be in order.

Grazie mille,

J.GRIXTI

J.GRIXTI joelg@onvol.net United Kingdom


 

TITLE: Honouring UK Warrantee when bought through coffeeitalia

Dear Sir

You can purchase the machine from Coffee Italia at any time, they will as ever respond of any trouble you might have. This Company is working with us since long time and we have never got any problem.

Best regards

       Mario Malavasi
International Sales Manager
cid:image001.jpg@01C89AEC.EC7D67A0
Italian Espresso Coffee Machines


 

Buenas tardes Teresa!
Hoy me ha llegado el café!!!!! Quiero agradeceros el servicio tan profesional que me habéis proporcionado y deciros que habéis ganado una clienta para muchos años!!!!!!! Cuando se me acabe el café, que calculo en seis meses, os compraré exclusivamente a vosotros.
He regalado café a unas amigas y estoy haciendo propaganda de vuestra empresa, porque sería importante que los españoles también fueran clientes vuestros.
El próximo correo cure os mande será para hacer pedido de café. Ruego le pases este correo a Marco, por favor.
Saludos!!!!!!!!!!!!!!
                                                                                             KATHY ELBAZ

Kathy email:kathyelbaz@hotmail.com Spain


 

Hi Marino,

The coffee machine arrived yesterday in good condition, and is working fine so far.
Thanks for your help.

Best regards,

Jonathan Amor

Jonathan Amor JAmor@europe.ea.com England



Dear Marino Somma,
I would like to thank you for sending the milk frother so quickly. I recently opened a small Arts Cafe at the terrace, Seaton in Devon. We simply could not cope with the coffee machine that I have as it takes so long to froth the milk.Thanks to your wonderful machine we can now serve the lattes etc. in no time at all and they are perfect every time.I'm also amazed at how easy it is to swap from skimmed milk to full cream to soya. The staff are happy,the customers are more than pleased with their delicious drinks and I am overjoyed that we can deliver as promised!
thank you so much,
Anna Pola

Anna Pola email: artannapola@btinternet.com England


 

Hello Teresa,
The parcel arrived safely, and the machine is now making superb Italian coffee - in English!
Thanks for your help.

Best wishes,
Terry Bennett

Terry Bennett email: Terence.Bennett@nottingham.ac.uk England


 

Dear Marco,
Just to let you know the coffee machine and grinder you recommended arrived today and my husband is delighted. One very happy and satisfied customer!

Thank you

Best wishes,
Jane Warwick

Jane Warwick email:warwick_jane@hotmail.com England


 

Hi Teresa,

It was delivered yesterday (Friday) - it looks brill, can't wait to try it today,
Thanks for all of your help,

Ciao

Chris (Mrs Ken)

Ken email: kenp1@ntlworld.com England


 

Estimado Sr.

Ya he recibido la maquina en perfecto estado y funcionando a la perfección. Siento mucho haber sido persistente, pero seguro que me entienden.
Gracias por todo y tengan seguro que haré buena publicidad de Uds.

Atte,
Antonio Pascual Gomez

Antonio Pascual Gomez email: sem_sol@telefonica.net Spain


 

Hi Teresa

Just to let you know that I received the machine on Friday and it is in perfect working order.

Thank You

David Rea email: davidjrea@gmail.com Ireland


 

Hi Teresa,
Pleased to inform you 'baby' arrived on Wednesday, all OK !!
regards,
Allan

Allan Herring mailto: allan.herring@tiscali.co.uk England


 

Thanks Marco
They have finally delivered the machine in my office.
It is in the car i will take it home and make since weeks nice cup of coffee.
Thanks for your help
Best regards
Jan

Jan Van Essen email:jve@icec.co.uk England


 

Thank you so much, your service have been very good!

/J

Johan Sahlin email: sahlinjohan@hotmail.com England


 

Hi Marino
The coffee maker has arrived safely - thanks very much. Very pleased.
Kind regards
Nick

Nick Evans email: nick.evans@surveydigital.com England


 

QUIERO EXPRESAR MI MAS SINCERA ENHORABUENA A LA EMPRESA COFFEEITALIA POR SU PROFESIONALIDAD.
ME HA LLEGADO LA CAFETERA SAECO INCANTO EN PERFECTAS CONDICIONES DE EMBALAJE Y FUNCIONA DE MARAVILLA.A PARTIR DE AHORA PUEDEN POR TENER LA SEGURIDAD DE TENER UN CLIENTE FIJO PARA COMPRAR PEQUEÑOS ELECTRODOMESTICOS ATRAVES DE LA RED.
GRACIAS.

Alfonso Mellado email: mellado831@yahoo.es Spain


 

Thank you. I can assure you the machine was not scratched or damaged whilst with us. It was overheating, as previously described, but was only used for two days and then I contacted you, and you told me to return it.

Many thanks for your service.I will be happy to give you a testimonial for your website in due course.

Alan Rooney

Alan Rooney email: rooney@f2s.com England


 

Hi

I have received a Gaggia Gelateria and I am very pleased with it.

Best wishes

Sue Evans

Mike Evans email: evans.ms@tiscali.co.uk England


 


This has just arrived! Thank you

Paul email: paul@realworldmarketing.co.uk England


 

Hi Marino,
Thank you very much for your patience and help.
I received my replacement Gaggia machine on Monday and it is working beautifully!!!!
Just want to say THANK YOU to ALL OF YOU for your help. KEEP UP the good work!!!!
Best regards.
Keong.

Keong Chiah email: kchiah@dsl.pipex.com England


 

Thank you, Sir. Very kind. Best of service.

Best regards
Lars

LarsMusik email: lfm@larsmusik.com Swiden


 

Hola, al llegaqr a casa telefonee y enseguida vinieron a entregarme la heladora, la pagué y la recibi correctamente.
Muchas gracias,
Elisa Urbano

Elisa Urbano email: elisaurbano@psicoarea.org SPAIN


 

marco
coffee machine arrived today, and is super, coffee excellent, and machine looks fab
many thanks

sarah birkinshaw

Sarah Birkinshaw email:sarahbirkinshaw@fsmail.net England


 

Hi Marino, it arrived today, and works well, I am sipping my first cappucino as I write this email, thank you

Shaun

F FARDY email:sfardy@btinternet.com England


 

Buenos dias Teresa! que tal estas? Acabo de recibir el Kit para la heladora. Sólo me queda darte las gracias, y enviarte un abrazo de mi parte
Cuidate y espero poder volver a hacer tratos con vosotros. Gracias otra vez.
Ane

Ane Azcona email:nikita32@hotmail.es SPAIN


 

Hi Marino
Thankyou for the Gaggia Syncrony Logic coffee machine we are now in receipt of
We are very happy with the machine and enjoying the best cups of coffee
Many thanks I will recommend your company ROB

Rob Charlton email: Robcharlton60@aol.com England


 

Hi, Order has now been received from DHL. Thank-you for your service.
ALAN GRAY

Alan Gray email:thecatscotland@onetel.com England


 

Hello Mario,The plug adapter arrived today,what a neat adapter it is!I am still getting used to using my Elektra micro casa but it is a joy to use.Thank you it has been a pleasure dealing with you.
Kind Regards David.

David email: felines@blueyonder.co.uk England


 

Thank you very much for the manual. The chef is delighted.

Kindest regards

Jan

Jan email: Lochness97@aol.com England


 

hi Mariono

The machine arrived last thursday and my husband has been using it since it arrived he is delighted! thank you for the good service.

Sally-Anne

SALLYANNE BENNETT email: sallyanneb@gmail.com England


 

Hello again. Just to confirm that the refund has now come through. Thank you for sorting this out, and being so prompt with your replies to my emails. I will have no hesitation in buying from you again, and recommending your site in the future.

Kind Regards
Paul

Paul Winchester email: paul.winchester@marwoodgrant.co.uk England


 

Got my order to-day - thank you very much for your promt attention.

Kind Regards

Hazel Skuce

Hazel Skuce email: skuce@eircom.net Ireland


 

Hello Marino,
I'v received the machine already Thursday last week. I already made the first batch of Vanilla custard gelato. It works perfectly. BR Andras

Fáy András fay.andras@t-online.hu Hungary


 

Arrived today superb!! MAny thanks

Agi Bryson email: agibryson@hotmail.com England


 

Marino

Machine arrived today. First decent cup of coffee since we returned from Australia.

Many thanks.

David

David Seddon email: dwseddon@gmail.com England


 

Marco

Hope this finds you well and I am so sorry that with all your help we have not been successful on this occasion. I assure you I will recommend your company and the service quality to my friends and colleagues.

As I have not yet heard form DHL can you please drop me a note to say that you are taking the machine back and will refund the purchase price to my credit card. I wish to buy a machine direct form Gaggia and although it is much more expensive I believe they will have the means to sort me out. I cannot do that until you have confirmed your plans.

Warm regards

Vincent Boni

Vincent Boni email: vincent.boni@nqsw.co.uk England


 

Dear Teresa our coffee machine arrived today thanks for all your help
Regards Declan

Declan Kerr email: dtkerr1@eircom.net country: Ireland


 

Machine received and works well. Many thanks.I will try to leave good feedback on your web site.

Alan Rooney

Alan Rooney email: rooney@f2s.com England


 

Hey Marino

First I would like to say thanks for the excellent service. I have just received my order regarding ID 4139,
The Gaggia baby dose is perfect. Thank you very much 
But somehow something went wrong with the cups I have ordered. It should have been cups from Gaggia, but instead I got cups from Caffé Italia.
I was really looking forward to getting the Gaggia cups. What can we do to fix this small misunderstanding?

Thanks for your help

Michael Wagle email: michael@wagle.dk Denmark

Hi Teresa,
Many thanks for your assistance. I am not going to attempt replying in Italian after my last effort was an abject failure. It did however give my colleagues a good deal of amusement when they saw my attempt at conversing in Italian.

Tanti auguri,

Mike

Abbiss, Michael email: Michael.Abbiss@dgoh.nhs.uk England


 

Marco
Just a line to say thanks for your advice and help
Its a great machine
Again thanks

Ray Bruen

Ray Bruen email: bru77ray@hotmail.com Ireland


 

Dear Marino

Today I received my machine. Just want to tell you that I'm very pleased that I already received the parcel. Also very pleased with your order handling.

Thank you very much.

Flemming Petersen email: flemming@4syd.dk Denmark


 

Hallo
Vielen dank ,die Maschine ist heute mit UPS angekommen.
Der Betrag wurde bezahlt.
Nochmals vielen dank.

Gruß Silvia

Silvia Duda email:silvia-duda@gmx.de German


SIRS

THE REPLACEMENT HAS BEEN DELIVERED TODAY BY DHL IN PERFECT CONDITION.

THANKS

Ray Squire

Ray Squire email: ray@rayglo.co.uk England



Many thanks,

The goods arrived this morning box looks in excellent condition, but yet to open it.

Yours Sincerely

Philip Stainton email: phil@drystone-ltd.demon.co.uk England


 

thank you very much. I like buying my coffee from you - reliable and efficient.

best regards,
Pia

Pia Emborg Sund email: piaes4@yahoo.co.uk England


Dear Mr Marino,

Thank you very much for such a quick reply - I really wasnt expecting a reply until next week - Really looking forward to receiving it - I recently stayed at a villa in Ibiza that had one supplied by Caffe Italia and loved the machine

I shall recommend your company to anyone I can - Such excellent customer service

Very best regards
james Wiltshire

james Wiltshire

James Wiltshire email: jimmygomez@mac.com Ibiza


 

Yes thank you. It was delivered in time and in goods condition. Good stuff.

Regards,
Jaffer Hamood

Jaffer Hamood email: jhamood@charleskendallfreight.com England


 

Dear Marino,

Thank you for contacting me so promptly. Could you let your shipping department know that the Bar Costales opening hours are between noon and 11:30 pm and we are closed on Tuesdays.

If I'm not in the bar then either my husband Stephen Walton, or our head bar manager Pat will sign for the machine.

Finding a good quality breadmaker on the web was turning out to be a nightmare until I found your company, and as all of your goods seem to be of top quality then I'm sure we'll be returning for other products.

Thank you & best regards,

Janette Fraser.

Bar Costales.

alectrum na email:alectrum@hotmail.co.uk England


 


Ciao
Thank you for your prompt delivery,I received the ice cream maker this morning,well packaged and in good order.
Will recommend your service.
Regards
Malcolm O'Leary

malcolm email: maoleary@tesco.net England


 

Dear Marco,

I have just received my La Pavoni JDN Grinder. Many thanks for the advice and great service. Looking forward to the coffee!

Mick Molloy

Mick Molloy email:mickmolloy.ennis@eircom.net England


Dear Teresa,

Thank you so much to you and your team for all your efforts which enabled the ice cream maker to arrive by Wednesday last week. I was able to fulfil my order for Friday and my clients were most happy.

Many thanks once again. I will highly recommend you to any of my clients.

Happy Christmas and a lovely New Year!

Kind regards,

Simon Gibson
Director/Head Chef

Simon Gibson email:info@bonvivantltd.co.uk England


 

I have just received the parcel. Thank you!

Karakai Gábor email:karakai.gabor@t-online.hu Hungary


Dear Marco,

You will pleased to know that it arrived this morning (I have not got round to setting it up yet!).

Thank you for your excellent service.

Regards

Simon Terry

Simon Terry email:jet.terry@virgin.net England


thank you,

order received and working well!

Best regards,

Andy

Andy McNair email:andrew.mcnair@covellmatthews.co.uk England


Marco

Just a quick note to say thank you for my La Pavoni Stradivari. I'm enjoying excellent cofee!

Regards

Mike Shimwell

Mike Shimwell email:mike.shimwell@dsl.pipex.com England


Dear dear Marco, My lovely Gaggia has finally arrived.
Thank you so very much. If I could send you an ice-cream I would.
Many thanks
Regards Elizabeth

Elizabeth Day email:colure@btinternet.com England


Hi Marco,

Many thanks..the grinder arrived yesterday. I would like to thank you very much for the service you have given me. You were wonderful to deal with and I will hope to do business with your company again and all because of how helpful you were.

Please tell your boss I said thanks.

Best Regards,

Michael.

Michael email:loughnanem@eircom.net England


Dear Marco,

I am getting good at making the coffee now!

It is absolutely fantastic and the coffee samples you sent are superb.

A very happy Christmas to you.

Thank you once again!

Best wishes

Simon

Simon Terry email:jet.terry@virgin.net England


Hello Teresa,

The parcel containing the Gaggia Espresso Color arrived this morning (Saturday Dec 22nd).

I would like to thank you and your colleague, at Coffee Italia, who I spoke to on Thursday night when ordering the machine, for your most prompt and efficient attention in getting this parcel to us in time for Christmas. It was specially requested and I had almost given up hope that I would find one in time. So thank you very much for making our Christmas so enjoyable.

I hope that you and your colleagues have a good Christmas.

Regards

Bob Evans

Bob Evans email:evanswarrenfarm@hotmail.com England


Teresa,
I am happy to tell you that the item arrived on the 31st December.
I spent many hours trying to telephone DHL, when I eventually got through to them they advised me on the delivery. I made them phone me when they were within 1Km of my house, they did this and the item was delivered. You had addressed the parcel correctly, they had added a completely new and totally wrong address which was the whole problem.
Thank you for your efforts in getting the item to me.

David R. Merrett

David R. Merrett email:dmerrett@strode-college.ac.uk England


Hello
I received the Elektra machine in good condition.
Thank you for the package for coffee.
It remains me to test it.
The delivery was a little long but I am satisfied all the same by the machine, and your delivery.
that was worth the sorrow to wait
thank you for your serious
Mme janson

SANDRINE JANSON email:janson.cendrine@orange.fr France


Hi Marco,

The Gaggia Swing Up arrived on Thursday last week in perfect condition and is working fine, the cup and saucer set looks lovely.

Thank you for all your help, excellent service, competitive pricing and the fast delivery.

Merry Christmas and happy New Year.

Huw.

Huw Glyne-Thomas email:huw@glyne-thomas.co.uk England


Dear Marco,

I am getting good at making the coffee now!

It is absolutely fantastic and the coffee samples you sent are superb.

A very happy Christmas to you.

Thank you once again!

Best wishes

Simon

Simon Terry email: jet.terry@virgin.net England


Dear Marco,

Machine arrived on friday - in good condition.

It is now in use, and makes excellent coffee!

Many thanks for your prompt service - and also thanks for the 500g of coffee.

Buona feste!

Tony

Tony Ashe email:tony.ashe@btinternet.com England


Hi Teresa Great timing received Gaggia today 24/12/2007. Perfect timing for Christmas. Have a great Christmas
Thanking You

Jim Kennedy

Jim Kennedy email:jimkin111@eircom.net England


Hello

Thanks for sending the parcel so quick. I must say I am very happy with my GAGGIA machine :)

I was just wondering when I will get my free coffee beans? ....see below
(SPECIAL CHRISTMAS OFFER: FREE 500 gr. OF ITALIAN WOOD ROASTED COFFEE IN EVERY COFFEE MACHINES AND GRINDERS )

I was looking forward to trying a new coffee bean..

Anyway once again thank you for you quick service

Happy New Year

Giulio

Giulio Manganoni email:Giuliog@btinternet.com England


Hello Marco,

I have taken my mixer from custom before two hours.
Everything is corect.
Thank you for all.
Best regards.
Nik

Nik email:niksukl@yahoo.com Serbia


Dear Marco,

Many thanks for the email. I receved the order just before I went away for Christmas and have thoroughly enjoyed fresh coffee every day.

Many thanks,

Kerry

Kerry Tomaszewski email: TOMASZK@wyeth.com England


The new ice cream maker arrived last week and is working perfectly. I would like to thank you and Caffè Italia for the excellent service and the manor in which you dealt with the problem. I would have no hesitation in recommending you to others and hope to deal with you in the future.

Many thanks

Chris Mason

Chris Mason email:chris@ymason.plus.com England


Hi l sent a mail yesterday enquiring about my gaggia platinum swing which l had not received, l received it today many thanks l am delighted.
Sincerely Marjorie

marjorie dunne email:margedunne@yahoo.co.uk England


Teresa,

Thank You! I look forward to shopping with you again as well as recommending your shop to my friends and colleagues.

Regards,
Ed

Edward Graham email:ev@evgraham.com England


Just a short note to say thank-you for the speedy delivery of our Baby Gaggia - it is so good to have decent coffee again.  Sperb service - thanks

Gilbert Long
France

Gilbert Long email:groggblossom1@tiscali.fr England


 

DEAR MARCO

I RECEIVED MACHINE ON WEDNESDAY.THANK YOU SO MUCH FOR YOUR HELP.YOU WERE MOST PROFESSIONAL.THANKS ALSO FOR THE COFEE. I AM REALLY ENJOYING THE COFFEE.

THANKS  ONCE AGAIN
USHA

Usha email:behari@ntlworld.com England


 

Dear Marco,

The new slicing machine arrived today and I wish to thank you and your company for the excellent service they provide. I wish more companies were like Italian Kitchen Aids and hope to be in touch again to buy a coffee machine.

Very best regards
Kevin from England

Kevin Carney email: kcarney@btconnect.com England


 

Hi Marco

I received the new Gaggia machine yesterday. It looks great and works.
Thanks
Rene

R. Cotting England


 

Dear Marco

Machine arrived Wednesday-super coffee!! Do you have stockists in UK for the Caffe Italia cofee beans ?
Mille Grazie. 

Eric Marshall email: eric_marshall@btinternet.com England


 

The parcel arrived today, excellent service, thanks.

Regards

Jon

Jon Skelton jon591@gmail.com England


 

Following my earlier email - just to let you know that the parcel arrived safely just after I pressed the 'send' button.

Thankyou!!

Kate Pullen England


Dear Coffeeitalia!

Today my order (Gaggia Baby Twin, MDF grinder, and base) has arrived. I’d like to say thank you, your kindness, and the quick, perfect shipping, and buisness.

Yours sincerely,
Gergely Farkas Hungary - Kőröshegy


Hallo,Mr.Marco!I got the machine and with that I'm happy.You did a good job...Would You,please like to have a bottle of good French wine or something... If Yes give me,please,the way to express my good wiches to You and to your Company! Thanks

Moro,
Thanks for all your help.

florian.krushovski@laposte.net France


 

Thank you very much for getting back to me Marco – I really appreciate your kind help and support.

I’m really enjoying the Baby twin.

Thanks again and best wishes,
Ian

Ian Law mail: ilaw76@gmail.com England


 

The coffee and pasta machines arrived today, and I've had my first cup of real coffee at home.
The Gaggia machine looks great.

Regards
Vincent - England


Ηι Marco,
I received today 13-9-2007 the coffee machine from the Ups local representative. They had received your message. Everything is OK and the machine operates properly. Thank you very much about your collaboration.
Best regards
Yiannis Meramveliotakis Γιάννης Μεραμβελιωτάκης gmeramvel@yahoo.gr Greece

Dear Marco

I have received the coffee and plug, for which many thanks.  I am very pleased with the coffee maker.

Many thanks for all your efforts.  I shall try to visit next time I am in Italy.

Best wishes

Robert

Robert BroomField mail:Robert.Broomfield@ashurst.com England


Man that was fast. Never got the UPS info mail. But the machine was here in three days. Beauty. Have to get it hooked.

Looking forward to it. Thanx for your support so far!

Regards
kick 'n' rush
kris karathomas
Autor and Journalist

 k.karathomas@stylerz.tv Hamburg - Germany



Ciao Marco,
Oggi ho ricevuto la macchina. Anche questa e veramente bella. Ho provato tirare la mia prima tazza, e funziona bene. Grazie!

Caro saluto,
Jörgen

Jörgen Nordin mail: jorgen.nordin@se.transport.bombardier.com Swiden


Good morning Mr Marco,

Just to confirm reception of our coffee machine a moment ago.

Thank you for your follow-up.
- Miriam Rabinovitch & Serge Hascoet France


I'm happy to announce, that the coffeemaschine have arrived and I'm happy to use it :-)

Kåre Regnarsson kaar@pbs.dk Denmark

Thank you for your prompt response and the phone call.
Many thanks to you and your staff for your professionalism and friendly Manner, I wish you all a very merry Christmas and a happy and prosperous New year David Pp Bob Hale

bob hale bobhale@wwmail.co.uk Bristol - Great Britain


 

I received the coffee maker yesterday, the coffee is just so good.
Thanks a lot Marco.

delda2000@free.fr France


The machine arrived today in perfect condition.  Very fast delivery!

Many Thanks

Nick
Nick Huckle nick.huckle@btinternet.com England


TI AMO!  Multo Grazie!!!!!!!!!!!!
The knob is lightning and the mashine is making noises now. We are so much looking forward to the first cup of espresso from this artpiece of a coffeemaker. We will drink your toast!

warmest regards
Annette, Chantelle, Charmaine & Kirsten

kontakt@hagemanns.dk HAGEMANNS - Copenhagen


Bon giorno Marco

The espresso machine is working super! Thank you very much for the quick delivery and the service you offered.

Greetings Gerard Noordermeer Gerard.noordermeer@de-dis.nl Netherland


 

I would like to express great satisfaction with the previous delivery from You, and my family is very satisfied with the Gaggia coffee maker now installed in our kitchen.

Best regards;
Viggo D. Olsen vidol@statoil.com Stavanger - Norway


 

Buongiorno Marco,

Success! Thank you very much for helping us to get our ice cream production underway this summer. The repaired machine arrived, rested and now is producing delicious ice cream. Today the flavor is green tea ice cream with lemon zest and fresh nutmeg, come taste for yourself one day.

With gratitude for your good service,
Susan & Hermann Jenny
Les Tuillières

Susan & Hermann Jenny lestuillieres@wanadoo.fr Pont de Barret - France


 

H i Teresa
We are happy to have received the icecream machine the other day, thank you for the good service.
Best regards

Kirsten and Peter Kjaersgaard, Roskilde - Denmark

 


Thank you. That worked.
I had toasted some coffee myself and had not removed all the dust.
Followed the steps and got it back on track.
Will send you some words on your service.
Good, fast and reliable service. You keep what you promise. I am very satisfied. Thank you.

Anders larsen andersbaardlarsen@hotmail.com Denmark


Dear Marco,

Just want to thank you and inform you that Milki Cappuccino Maker
I ordered arrived safely last Monday. Unfortunately I was not in town
to thank you immediately

Sincerely
Raoul Fuchs
Zagreb
Croatia

Raoul Fuchs raoul.fuchs@zg.htnet.hr Zagreb - Croatia

Hello Marco!

I've received both machines now and they're working wonderfully!

Max Langer max.langer@gmail.com England


 

Hi Marco,

I’d just like to say thank you again for all your help with this, the machine arrived this morning (at the perfect moment) just in time for the person’s birthday J

I have been very impressed with both your service and prices, I won’t hesitate to recommend you to anyone I speak to or to order from you again.

Kind Regards,

Ben Parkes Ben.Parkes@PhaseForward.com


 

Dear Marco,
I just wanted to thank you for sending me the coffeemachine. I'm very pleased.
Best regards,
Monique Bindels France


Thank you. I look forward to fare un bel cafe nella macchina nuova.

Daniel Greenfield greenfield_daniel@hotmail.com Santa Barbara - USA


Good afternoon,

Just to say ice cream maker has arrrived , and am now going out to buy fruit, raspberries, strawberries, etc, and already have it in the freezer so can make icecream later.
Thanks everso..
Lynn lynnd2@tiscali.co.uk England


Hi Marco
thanks again for your trouble over the coffee machine, its excellent!
Great service.

thanks again

rolfe heffey rmheffey@googlemail.com hastings, sussex - Great Britain


 

Hello Marco,
Thank you for your quick answer.
Regards,
Francys

frany74@hotmail.com Stockholm - Sweden


 

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Marco,

Thanks, really looking forward to receiving it!!

Jeremy

Jeremy Goddard jeremy.goddard@mac.com Houston - USA


 

No problem, thank you for your swift reply and I look forward to receiving the coffee marker.

Thanks again,

Tom
Jo and Tom Day joandtom@day1991.fslife.co.uk Wootton - Great Britain


 

Hello Marco!

The coffe machine now works. I would like to thank you for all help!

Everything from purchase to customer service has been handled in an excellent way by you and the company you represent.

Merry Christmas and a happy new year!

Best regards Kristian Ridefelt kristian.ridefelt@gmail.com Uppsala - Sweden


OK!

I'm going to meet my coffee friends in the weekend and I will give then a good cup of espresso (if I get the machine tomorrow).
I contact you early next week.

I will also send you the custom invoice for Norwegian tax/VAT when I have it.

Have a nice and dry weekend in Italy! I understand there is very "high water" in Venezia... here its snowing.

Ciao, Lars Gunnar lgheitmann@gmail.com Grimstad - Norway


 

Hello!
The coffee machine is now in Norway and on its way to me :-)
I have 2 friends who also want to order. I recommended you... and you will at least have 2 new customers form Norway in the near future!
Best regards, Lars Gunnar lgheitmann@gmail.com Grimstad - Norway


Yes, that is the correct address.

I am impressed by your prompt responses!

Thank you and best regards,
Max Langer max.langer@gmail.com Grenoble France

Dear Marco,
I just wanted to thank you for sending me the coffeemachine. I'm very pleased.
Best regards,

Monique Bindels moniquecoenjaerts@hotmail.com Paradera - Aruba

 


 

Hi Marco

Just dropping you a line to confirm I have received the grinder and cups.  Many thanks again for your excellent service.  Wishing you a very happy Christmas.

Regards

Mark Payne mail@markpayne.co.uk Great Britain


 

Hi Marco

I just thought I’d let you know the Miniverticale has arrived.  It looks amazing!!  I haven’t made an espresso yet…  I hope the money from Paypal is going through.  Your service really is quite amazing.  With service like that, everyone should but from you.

Could you please let me know whether you are able to get hold of:

Macap MC4 Dosserless grinder
Macap Handle Dynamometric Tamper
Electra espresso coffee cups and saucers

Many thanks

Mark Payne mail@markpayne.co.uk Great Britain


 

Hello Marco!

The coffe machine now works. I would like to thank you for all help!

Everything from purchase to customer service has been handeld in an excellent way by you and the company you represent.

Merry christmas and a happy new year!

Best regards Kristian Ridefelt kristian.ridefelt@gmail.com Uppsala - Sweden


 

Dear Marco:

I picked up the Gaggia Titanium from UPS yesterday.  Thank you very much

Thomas J. Mangogna tjmangogna@sprynet.com USA


 

Marco,

I have now received my coffee machine, Thank you. 

Regards,

Melissa Pragnell

melissa melissa.pragnell@dsl.pipex.com Dartford - Great Britain


 

HI Marco,

Don't worry, I haven't been around due to work commitments since Monday but I phoned UPS to tell them to deliver tomorrow as I will be at home. 

Many thanks for your great customer service and concerns

Best regards,
Michael   

Michael & Amanda Scott mm.scott@zen.co.uk London - Great Britain

 


 

Thanks very much - the cups were very nice.

John nadine john nadinejohn@ntlworld.com Brighton - Great Britain

 

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