You have no items in your shopping cart.

Call for Expert Advice: +44(0)2081445878

You have no items to compare.

Search

Tax Free is applied automatically on your order if you are VAT registered or in case your purchase is shipped outside Europe.

Terms and conditions

Shipping Information

1. Shipping Information

All orders are shipped with FedEx for fast and safe delivery. Orders within the European Union are shipped with FedEx "Standard" outside the European Union are shipped with "FedEx Express Airplaine". Shipping time usually ranges between 3 and 5 days depending on the destination but we do not guarantee this can happen in all cases. ALL THE PRODUCTS WE SELL WILL BE DELIVERED WITH THE PROPER COUNTRY PLUG AND PROPER VOLTAGE. You will see your shipping rates, if present, after filling the order form in the website. The shipping cost are usually less than 8 £ in all Europe. We have the lowest shipping rates available and we offer the best packaging service ever. Your order will be shipped only after your credit card payment is approved or for wire transfer payment after money are actually available at our account.

PLEASE NOTE: goods are shipped from our European warehouses depending on the availability we have for the product you ordered.

Fraud Warning: We take fraudulent transactions very seriously and acquire the services of various credit reporting agencies as well as local law enforcement agencies in the event a fraudulent transaction occurs.

Deliveries Directly In Front Of Your Door

1.1 Deliveries Directly In Front Of Your Door

We will do our best to make sure you receive your order in time.To ensure that your order is shipped promptly, please make sure to specify the correct billing address for your credit card and include a valid e-mail address and daytime telephone contact number when placing your order.Please respond immediately to messages from our office concerning your order to make sure any problems are promptly resolved so your order can be shipped on schedule.

All the goods purchased by our customers are scrupulously packed again by our store keepers with special reinforced packages

1.2 All the goods purchased by our customers are scrupulously packed again by our store keepers with special reinforced packages

Caffè Italia see to the forwarding of the goods in many ways, especially for packing.
Packing is an important element for the international shipments, all the goods purchased by our customers are scrupulously packed again by our store keepers with special reinforced packages.
Then inside every package they place polystyrene in order to prevent not only the good but also the original package to give warranty to our customers to receive at their own home the good in a perfect condition.
All the procedures of packaging are accurately handmade by our store keepers and they also check the original packing that we receive from the factories that we represent.

Packaging

1.3 Packaging

Please Note: we only use 100% recyclable packaging materials.
We always take great care when packaging your order to ensure its safe arrival. Packaging Products:
Un-bleached (Brown) postal boxes:
High quality rigid flute corrugated board boxes provide strength and protection.
Biodegradable packaging material:
The naturally friendly packaging material that is 100% biodegradable and manufactured from annually renewable sources (Corn). Water soluble. Fully compostable, if you poor water onto it, you can actually see it disappear.
Paper carton packing tape:
Produced from a silicone free paper with a natural adhesive.


Payment methods

2. Payment methods

Shopping at Caffè Italia is absolutely safe, we use a successful and leading real-time secure credit card processing system, this is provided by Banca Sella, the Italian Bank pioneer in payment gateways and online credit card processing, your credit card information is processed by the Bank servers and do not transit or reside in our servers or shopping cart server. Banca Sella provides secure sockets layer (SSL) technology server encrypted connection for all forms of transaction. This technology works best when the Clients use Microsoft's Internet Explorer or Netscape Navigator.

2.1 Accepted payments

There are three possible methods of payment available by our company. Shopping at Caffè Italia is fast and easy. You can place an order online, or by telephone, email or fax. Payment options include credit card, bank transfers or Paypal.

2.1.1 Credit card (Visa, MasterCard Credit and Debit Cards)

Please enter your credit card number, the name of the holder and the expiry date in the process of the online registration. Caffè Italia accepts credit cards from Visa, MasterCard, Credit and Debit Cards. We do not charge your credit card until we have shipped your order. Please be aware that once credit card authorization is issued, regardless of whether we have charged your card or not, the funds will be reserved for up to a certain number of days depending on your lending institution. If using a debit card please verify with your bank the daily withdrawal limits on your card, as we are not responsible for any surcharges your bank may impose for transactions exceeding your limit. Caffè Italia reserves the right to request additional identification for verification purposes and will contact you either by e-mail or telephone. Your order will be processed as soon as we receive the requested information.

Note: All credit card payments are verified through Address Verification System (AVS) and CVV2 before product is shipped.
No order will be shipped if name/address/phone/email information is not verifiable. This security procedure guards against unauthorized use of your card and shipment to an address other than yours.

When will my card or bank account be charged?
In the checkout, when you finish your order your card is authorized for the amount of your order, then within 0-24 hrs. the charges will appear on your card.

Fraud Warning: We take fraudulent transactions very seriously and acquire the services of various credit reporting agencies as well as local law enforcement agencies in the event a fraudulent transaction occurs.

2.1.2 Bank transfer

If you feel more comfortable making a bank transfer, send us a email with the following details:

  1. the name of the product that you want to purchase
  2. your full address details

Then we will be in contact with you giving our bank details.

2.1.3 Paypal

After the order confirmation you will be redirected to the PayPal login page to make the payment. If you do not have a PayPal account, you can register to PayPal before completing the order. The amount on the Paypal account will be charged at your confirmation.


Legal note

3. Legal note

3.1 Terms and Conditions of Use

By using this site or downloading materials from the website, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to them do not use the website or download any materials from it.
The contents are subject to copyright. All rights are reserved. Part or all of the contents of the website pages cannot be copied, reproduced, transferred, uploaded, published or distributed in any way without the company's prior written authorization, exception made for extracts for your personal use only.

3.2 Disclaimer

The information on this website may include technical inaccuracies or typographical errors and may be changed or updated without notice.
The company will not under any circumstances be liable for any indirect and/or consequential damages related to the content of this website.

3.3 Law and jurisdiction

For any dispute arising from these terms and conditions and activities covered thereto the Court of Treviso, Italy, shall have exclusive jurisdiction and the Italian laws shall apply.

SUBSCRIBE TO OUR NEWSLETTER AND
GET A £ 10 OFF COUPON!
Discover our weekly offers and get big discounts. Subscribe to our newsletter and receive a coupon of £ 10 for your next order over £ 500. Thank you!