Thank you for submitting your return request to Caffè Italia. Your request has been successfully received and will be handled by our customer service team as soon as possible. We have sent you a confirmation email with the details of your return request. Please keep this email for reference during the return process.

What happens now?

  1. Request Review: Our team will review the information provided in your return form to ensure it meets our return criteria.
  2. Shipping Instructions: You will receive detailed shipping instructions via email on how to proceed with shipping the product for return, including the address to send it to and packaging instructions to ensure the safe transport of the product.
  3. Refund Processing: Once we receive the returned product and verify its integrity, we will proceed with processing your refund. The refund will be made using the same payment method used for the purchase. You will receive a confirmation email once the refund has been processed.