Service centers

Caffè Italia Service Centers

Need a repair? To ensure that your product gets the care and attention it deserves, please contact us by email at: to be forwarded to your nearest authorized Caffè Italia service center.

Fully trained and qualified technicians will ensure that your product is repaired to the high standard you expect from Caffè Italia. Please note: Generally the product(s) should be taken or sent to the service center for repair, you must always call us at +442081445878 or email us at: to arrange the return of the product before sending the goods.

We do offer also call out service for commercial products. Our engineer will come to your place fix the coffee machine and get the problem solved. We do repair any type of domestic and commercial coffee and ice cream makers equipment in all United Kingdom. Our rates, are the lowest in the Uk for reparation and refurbishment. We do offer reparation service also even though you did not purchase the goods from us.

Feel free to email us at: for a quotation, we will then setup you an appointment with our Engineers.

We do also offer installation service and barista training.

Caffè Italia Service Centers

For purchases coming from outside United Kingdom, we do also offer warranty service in all Europe and in almost 164 Countries around the world thanks to the very close relationship we have with the manufactures and third party service centers.

Our Mission is to strive for continuous and consistent excellence in every aspect of our work performance and products. We focus on quality and value and always remain professional, yet friendly, to achieve total customer satisfaction. We promise to consistently treat our customers, employees and suppliers with honesty, fairness and total respect.

Service centre United Kingdom Headquarters:

Commercial and Domestic Reparations:
Unit 7 Lower Place Business Centre, Steele Road,
London NW10 7A

Domestic reparations:
Unit 1, Kenfig Industrial Estate, Margam
Port Talbot SA13 2PE

Vending,Leasing, Rentals commercial support:
Unit 85, Hillgrove Business Park, Nazeing
Essex, EN9 2HB

Authorized service and support-service centers for the brands

Authorized service and support-service centers for Gaggia, Saeco, Rancilio, La Pavoni, Elektra, Nemox, Isomac, Francis & Francis, KitcheanAid, Macap, Mahlkoenig, QuickMill, Nuova Simonelli, Ceado, Izzo Cafè

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